Terms And Conditions

Please read this Poh Kim Gift Card terms and conditions which govern the use of your Poh Kim Gift Card (Gift Card) and keep it for future reference. Using the Gift Card, or allowing someone else to use the Gift Card means you accept all the terms and conditions.

 

A.     USING OF PK CARD.

1)        The Gift Card is a prepaid Card with a stored value reloadable in the form of $50 or $100. The Gift Card can be used at all Poh Kim¡¦s outlet for payment of DVD, VCD and CD. But you must not exceed the stored value. We may restrict use if we notice excessive use or other suspicious activities.

2)        The use of Gift Card to purchase discs constitutes a withdrawal from the stored value. You cannot ¡§Stop Payment¡¨ on any transaction after it has been completed. The stored value reflected in our system will be deemed to be the final stored value and no dispute will be entertained on the correctness of the stored value.

3)        If you have a problem with a purchase you make with the Gift Card, you agree to accept Poh Kim¡¦s refund policy in the form of in-store credit, cash refund will not be entertained.

4)        You are responsible for all transactions initiated by use of Gift Card. If someone else uses your Gift Card, we will treat this as if you have authorized this person to use the card.

5)        Immediately after using the Gift Card at any Poh Kim outlet, the user of the Gift Card shall check to ensure that the correct Gift Card has been returned to the user. Poh Kim will not be liable for any loss, damage, theft or unauthorized use of the Gift Card. Any lost or stolen Gift Card will not be replaced by Poh Kim.

6)        Any unutilized value in the Gift Card may not be encashed.

7)        After the stored value has been used up, you have to top-up the value in order to use the Gift Card again.  

 

B.     EXPIRATION OF CARD

The Gift Card is valid until the expiration date shown on the card. You may not use an expired Card to make any transaction. You cannot close the Card account and obtain a refund of the unused stored value. If there is unused stored value when the Card expires, such unused stored value is non refundable. It is important that you utilize the entire stored value before the expiry of the Card.

 

C.     AMENDMENTS.

Poh Kim reserves the right to change the terms and conditions governing the use of the Gift Card from time to time at its sole discretion. Poh Kim may provide notification of such changes at Poh Kim website www.pohkim.com.sg or at Poh Kim outlet or by other means of communication as Poh Kim may deem fit and shall be effective as of the date specified by Poh Kim in such notification.

 

D.    CUSTOMER SERVICE: BALANCE INQUIRIES.

You may check the unused stored value through the merchant terminal prior to the transaction.

or more information, please visit www.pohkim.com.sg or call Customer Service at 6842 1288